Frequently Asked Questions.
Here are the rules; Please make sure you share this with all of your party and everybody understands them!
Payment Terms: A deposit of $400.00 is due to reserve each vehicle. The price of your charter is quoted as a cash price.
THERE IS AN ADDITIONAL 3% PROCESSING FEE FOR ALL CREDIT CARD TRANSACTIONS.
If you want to pay CASH, Chase Quick Pay or Venmo us to bypass credit card processing fee.
The client assumes full financial liability, including consequential damages, for any damage to the vehicle caused during the duration of the rental by them or any member of their party.
Cleaning Fee:
Sanitation fee of $250.00 will be charged if vomiting occurs in the vehicle.
If vehicle is left dirty by any member of the party in the vehicle there will be clean up fees starting at a minimum of $100.
Theft or vandalism to any establish will result in termination of the tour immediately with NO REFUND. This includes pint or wine glasses. ( Buy them and support a small business)
Cancellation Policy Normally: Canceling prior to 30 days of the departure date a Full refund will be granted. Cancelling within 30 days the deposit will not be refunded but can be transferred to a future date.
Contact us through our lead form and fill out the information. We will get all your information and send you a responding email with some useful information.
Buses/ Ford Transit Vans:
Min. 8 passenger for wine tours and 10 spots paid for brew tours
Max-14 per vehicle
(You must pay for minimum 8 Drinker tickets to have your own private bus if less than 8 guests)
Lincoln Navigator 4-7 guests (Minimum of 4 Drinker spots must be paid)
Mercedes Sprinter Van 6-9 guests (Minimum of 6 Drinker spots must be paid)
No, we do not serve any alcoholic beverages. We have non drinker rates for our all inclusive packages.
Elevate your tour with the perfect add on package for your special day.
- OJ + Champagne
- Amish made Cookies by Momma E
- Charcuterie board with meats, cheese, & fruits by H2 Entertainment
- Jell-O-Shots by Don and Lynne (My Parents)
- Customized South Shore Brew Bus Gift by Aunt Kim & Uncle Bobby
Personal Chef / Catering options by H2 Entertainment
Remove any stress from your weekend away and let us Cater to you. Crack open a bottle from your tour and let our Chef's Cook up a Night of Exceptional Taste.
Night Time Taxi / Charter Transportation by South Shore Brew Bus
Let us drive you to dinner or a night out on town safe and responsible. ( Discounted rates available for groups using our services already)
Lodging recommendations and discounts on partnered AIRBNBs
- Visit 3 wineries plus 1 lunch stop (Total of 4 places)
- We buy lunch at one of our partnered establishments (Pre Ordered for prompt service)
- 1- Entrée & 1- Drink at Lunch (vino, beer, or a cocktail)
- Tour guide throughout the day pampering / catering to your group
- Up to 7 hours of transportation (depending on pickup location)
- All the bartender’s, servers, & tasting consultant’s gratuity included
- All the tasting fees, samples, & flights included throughout the day
- All the scheduling, logistics and reservations done by us.
- Ice cold bottled water throughout the day
- Bluetooth
- Custom Pickup & Drop off Locations
- Driver’s Gratuity:
Our Driver’s don’t just sit in the bus. They’ll guide you at each stop & go the extra mile for your groups. (Grab water, tables, carry your purchases, take your pictures throughout the day. Don’t make tipping complicated with math and percentages. Remember, it’s less a gratuity than it is an investment in above-and beyond service next time around. (Industry Standard is 18-20%)
Pickup time options: 10am, 10:30am, 11am, 11:30am, 12pm, 12:30pm, 1pm EST
- Most tours run 6-7 hours
- Most wineries we work with close around 6-7pm EST
- If your pickup location is out of the way from wineries we prefer the earlier start times
- Charter / Hourly rental Services:
We rent our Vehicles out by the hour ( Just transportation & Driver) - 5 hour minimum on all rentals
- Driver's Gratuity (20% added to invoice on all charters)
- Buses & Vans (Holds Up to 14 passengers)
$135 per hour
Lincoln Navigator ( Holds 4-7 passengers)
$80 per hour
Yes, you can! Indiana state law states that if you are in a “vehicle for hire” passengers can consume alcohol in the passenger compartment only behind the white line. However this is a grown adult tour and we hope everyone drinks responsible and does not act a fool. If we feel anyone is too intoxicated to continue the tour we will end it and return you to your drop off.
That depends on the tour and pickup location.
Brewery Tours average 5-6 hours.
Winery Tours average 6-7 hours.
Pickup options:
Fuel & Pickup/ Drop off surcharge:
- Lake, Porter counties in Indiana
$50 added to total balance ( not per person) - Berrien County Locations:
$75 added to total balance - South Bend / South Haven area Pickups:
$150 to total for pickup and drop off - Any other pickup location inquires:
Feel free to reach out and we can get you a price based on travel time and transportation costs.
Yes we only do private tours now thanks to Covid.
Absolutely. Bottled water is provided and is included in the tour price.
Yes this a huge advantage. With everyone short staffed, preordering our lunches helps tremendously.
Each of our stops have bathrooms. There is no bathroom on the bus.
Once things get booked, we send over some information for the day with a list of them we are partnered with and that play nice in the sand box. Some establishments do not take buses, limos or bachelorette parties.
We go to about 12 different wineries and they all do things just a little different. Some may do 3,4 , 5 samples all with different ounces per sample. Trust me you will get a nice dosage of crushed grapes on the wine tours.
Cleaning Fee:
Sanitation fee of $250.00 will be charged if vomiting occurs in the vehicle.
If vehicle is left dirty by any member of the party in the vehicle there will be clean up fees starting at a minimum of $100.
Theft or vandalism to any establish will result in termination of the tour immediately with NO REFUND. This includes pint or wine glasses. ( Buy them and support a small business)
Cancellation Policy Normally:
Groups:
Canceling prior to 30 days of the departure date will be granted a full refund. Cancelling within 30 days the deposit will not be refunded but can be transferred to a future date.
- Downsizing / Cancelling the number of vehicles needed for event: Communicating to SSBB prior to 4 weeks from tour date will result in “No Cancellation Fleet Fee”. Example: Any group that booked multiple vehicles to accommodate their party and then doesn’t need 1 of the vehicles originally booked must communicate to SSBB prior to 4 weeks before tour date. If group cancels one of their vehicles within 4 weeks of their tour date will receive a $500 Cancellation Fleet Fee. No exceptions!
Individuals cancelling:
Adjusting the invoices prior to 1 week from tour is accepted.
Once the invoice is paid in full which is 1 week before the scheduled tour date. Any individual cancelling after that will not be refunded their portion, they can transfer their payment to a future tour / group. We will need contact information on each individual for records.
Someone in the group is too intoxicated: If a person or individuals are too intoxicated to enter an establishment we reserve the right to not attend the establishment. It is our responsibility to make sure everyone is safe and responsible.
If someone is caught stealing glasses, merchandise or supplies from our small business partnered wineries / breweries we will end the tour immediately with no refund. Please just buy the glasses and support small businesses.
Generally, tours occur regardless of weather, but we reserve the right to cancel in the event that weather is severe enough!!!
South Shore Brew Bus and partners reserve the right to refuse service or participation in the tour to anyone who is visibly intoxicated. If your behavior is inappropriate and disrupts other guests you may be asked to leave the tour and return to the starting point at your own expense.
Unfortunately we are not handicap accessible.