Frequently Asked Questions

Frequently Asked Questions

What are the rules?

Here are the rules; Please make sure you share this with all of your party and everybody understands them!
Rules:

1) Make sure you have a valid ID on you. YOU WILL BE CARDED! NO ID = NO BEER! EXCISE RULES, NOT OURS

2) To go containers (growlers, bottles, bombers and bullets) may not be opened and or consumed at the brewery. You can enjoy your beverages on the bus in the
passenger area only (behind the white line)

3) If the brewery's legal capacity will be exceeded by our groups entry, there will be a delay in us getting in (Indiana State law).

4) Keep in mind that the beers that you will be sampling will be 1.5-3 times higher in alcohol by volume (ABV) than most domestic beers (bud light, miller etc)

5) If you get sick on the bus, there is a $200.00 clean up fee.

6) Please clean up after yourselves, a lot of times we have another tour or a bus rental after your tour. The next group deserves to get on to a clean bus!

7) We reserve the right to refuse service to anyone! These rules are those of the state of Indiana, the breweries that we visit and South Shore Brew Bus.

8) Hoppy Times....., Have the time of your life....:)

9) No beer or alcohol premitted on the bus other than the beer that was purchased from the breweries on the tour.

10) Drink responsible!!

11) Respect..... You learn it ,you Earn it!!

RULES AND REGULATIONS

 

ITEM 200

DAMAGE AND CLEANING

When damage occurs or cleanup is necessary, due to acts or actions of chartering party, the person causing the damage or cleanup will be responsible for the cost of the repairs or cleaning charges, subject to a $200.00 minimum charge.

If the charges for repairs or cleaning exceeds the $200.00, chartering party will be responsible for the additional cost for damage or cleaning.  

 

 

 

ITEM 250

DEPOSIT, RESERVATIONS AND CANCELLATIONS

 

ADVANCE RESERVATIONS:

A reservations shall be made with carrier prior to transportation of passenger or passengers

DEPOSIT REQUIREMNETS:

A deposit of $100.00 will be made on a private tour booking. Deposit will be made by cash, check or credit card with carrier’s online payment services. If no cancellation is made, deposit will be applied on the total charge for the services.

CANCELLATIONS:

When reservation is canceled seventy-two (72) hours prior to scheduled pickup time, all deposit will be refunded. If reservation is canceled less than seventy-two (72) hours prior to pickup time, no refund will be made.

How many people will be on the tour?

It varies, but the maximum number is 14

Where do I meet the bus?

Our Pick Up Location varies
depending on tour / day . Please arrive 15 minutes prior to your departure time. Because we are on a SCHEDULE..... We will leave on time ....

Do I have to be 21 to ride the brew bus?

Yes! ALL IDs will be checked at least once by The South Shore Brew Bus staff, and there is a chance your ID will be checked at other establishments we visit as well.

Can we bring someone under 21?

No. This tour is strictly for those 21 and over.

What is not included?

Additional beverages are not included . If you order anything extra at a brewery, bar or restaurant it would not be included.

What is included in the ticket price?

A guided tour, transportation to 3-5 breweries . Free snacks, water, photographer and educational tours with some of the breweries along with some history.

Are the stops the same for each tour?

No way! We try to mix things, which allows us to
visit more of the many breweries along the South Shore– and it also means that
if you decide to come on a second tour, you have the opportunity to have a new experience. But don’t worry all the locations we visit are unique and delicious.

Can I drink on the South Shore Brew Bus?

Yes, you can! Indiana state law states that if you are in a “vehicle for hire” passengers can consume alcohol in the passenger compartment only behind the white line. However we do not allow you to bring alcoholic beverages not purchased from our partners / breweries on the bus. This is not a BYOB tour. You will have plenty of opportunities to purchase brews.

Are we handicap accessible?

Unfortunately we are not handicap accessible.

How long will the tour last?

That depends on the tour. Times are listed for each tour on our Tours page. Between 4-5 hours.

Will you wait for me if I’m running late?

If you have provided us with a contact number, we will try to call you at least a few minutes before we leave. Because we are dealing with so many different businesses and moving parts, though, we simply cannot leave any later than the departure time listed for each tour, which is the first time you see listed. We therefore strongly suggest that you arrive 15 minutes prior to departure.

Are there tasting fees?

There are no free tastings . Please feel free to support our local breweries/ tap rooms by purchasing a pint or growler of your favorite beer. We have coolers on the buses for cold storage!

What is a growler?

A growler is a glass jug that typically carries a half-gallon of fresh beer. Growlers are filled straight from the tap and sealed with a twist-cap. You are more then welcome to bring yours to refill it with your favorite beer. Most breweries will fill growlers from other establishments; however, they may place a sticker from the brewery on the glass. Beer typically stays fresh one week after the fill date. If you purchase the growler you cannot consume at the brewery. These sales are considered “take out”.

Can we purchase growlers or bottles to take home?

Yes, there will be a cooler and some storage in the bus and you are welcome to purchase sealed beer containers to take home

Can I rent the bus for a private party?

If you are interested in renting the entire brew bus for a private party. Please Contact Us ( form) or southshorebrewbus@gmail.com with your ideas / date / location . We will work with you on customizing the tour for your party. We will offer you a discounted rate as well!!!

Is there water available on the bus?

Absolutely. Bottled water is provided and is included in the tour price.

Are there bathrooms available on the tour?

Each of our stops have bathrooms. There is no bathroom on the bus.

Do I have to purchase tickets in advance?

We will need a deposit or a credit card to hold the reserved seats / private party. Your party can pay before the bus leaves via( cash, credit card ) using square up . But we recommend paying for tickets before hand to make things easier on
everyone.

Do I need to have a print out receipt ?

That will work but we will send you an confirmation email and you can just show us you phone

What is the cancellation policy?

Refunds and transfers are available prior to 72 hours of a tour. Please contact The South Shore brew bus to request a refund or to transfer tickets. Within 72 hours of a tour all tickets are non-refundable and non-transferable

Do you ever cancel tours?

We do reserve the right to cancel in case minimum of 6 passengers is not met or in the event of a severe weather warning. In the case of cancellation, we will refund tickets or reschedule purchased tickets to another date. To receive a refund for a canceled tour, contact us.

What if I want to come at the last minute?

We will do our best to accommodate you, it's hit or miss!! Please email us at southshorebrewbus@gmail.com

Do you start and finish in the same place?

Yes – we will return you to your start location at the end of the tour. We will have some information on cabs/ uber drivers in each area . If you like we can arrange some
transportation for you party just let us know ahead of time

Where should I park?

When you book your ticket, you’ll be given advice on where to park for each tour as they vary depending on location. We also suggest that if you have someone who is not going on the tour that they act as a designated driver to bring you to and back from the pick-up site. That's smart & responsible!!!!

Are cameras allowed on the tour?

Absolutely! Hoppy Hoppy Hoppy..... Share it on our Facebook page as well!!

How much food is served on the tour?

Just snacks. Most of the breweries also offer food. We don't recommend drinking on an empty stomach.

What happens if it rains or snows?

Generally, tours occur regardless of weather, but we reserve the right to cancel in the event that weather is severe enough!!!

Does the tour guide accept gratuities?

Gratuities are by no means expected, but always appreciated !

What if people get too drunk or unruly?

South Shore Brew Bus and partners reserve the right to refuse service or participation in the tour to anyone who is visibly intoxicated. If your behavior is inappropriate and disrupts other tour guests you may be asked to leave the tour and return to the starting point at your own expense.

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